چارچوببندی (علوم اجتماعی)
چارچوببندی (به انگلیسی: Framing) در علوم اجتماعی و ارتباطات و مطالعات رسانهها به معنی ساختن قالبهایی است که جهان از طریق آن به نمایش در میآید. نه اصطلاح چارچوب و نه خود چارچوب بندی اصطلاحات یا پدیدههای جدیدی نیستند. این هر دو قطعاً عمری به درازای عمر بشر دارند. اصطلاح چارچوب به وسیله اروینگ گافمن در سال ۱۹۷۴ به صورتی که ما امروز میشناسیم وارد علوم انسانی شد. گافمن در مورد چارچوب مینویسد: "طرحوارهای تفسیری" که به افراد امکان میدهد تا رویدادهای فضای زندگی و در کل جهان خود را "پیدا کنند، درک کنند، تشخیص دهند و به آنها نامی اختصاص دهند". زمانی که یک چارچوب اینقدر مهم باشد که بتواند بر درک یک شخص از رویدادهای اطراف او در این سطح تأثیر بگذارد، قطعاً چارچوب بندی ذهن مردم میتواند اثرات مهم و حتی قاطع سیاسی داشته باشد.
رابرت متیو انتمن رئیس مؤسسه دیپلماسی همگانی و ارتباطات جهانی برای اولین بار بهطور جدی چارچوب بندی خبری را وارد ادبیات مطالعات ارتباطی کرد. انتمن با تحلیل روزنامههای آمریکایی و توصیف آنها از دو رویداد نسبتاً مشابه ساقط کردن یک هواپیمای مسافربری ایرانی به وسیله آمریکا و ساقط کردن یک هواپیمای کرهای به وسیله شوروی نشان داد که "مقالات خبری با گفتن اینکه ساقط کردن یک هواپیمای ایرانی یک مشکل فنی بوده و با انتخاب مناسب عکس و توصیف، عامل و قربانیان این حادثه را کم اهمیت جلوه دادند، حال آنکه ساقط کردن یک هواپیمای کرهای به وسیله شوروی به عنوان یک عمل شنیع به تصویر کشیده شد.
Framing can manifest in thought or interpersonal communication. Frames in thought consist of the mental representations, interpretations, and simplifications of reality. Frames in communication consist of the communication of frames between different actors.
In social theory, framing is a schema of interpretation, a collection of anecdotes and stereotypes, that individuals rely on to understand and respond to events. In other words, people build a series of mental "filters" through biological and cultural influences. They then use these filters to make sense of the world. The choices they then make are influenced by their creation of a frame.
Framing is also a key component of sociology, the study of social interaction among humans. Framing is an integral part of conveying and processing data on a daily basis. Successful framing techniques can be used to reduce the ambiguity of intangible topics by contextualizing the information in such a way that recipients can connect to what they already know.
Framing involves social construction of a social phenomenon – by mass media sources, political or social movements, political leaders, or other actors and organizations. Participation in a language community necessarily influences an individual's perception of the meanings attributed to words or phrases. Politically, the language communities of advertising, religion, and mass media are highly contested, whereas framing in less-sharply defended language communities might evolve imperceptibly and organically over cultural time frames, with fewer overt modes of disputation.
One can view framing in communication as positive or negative – depending on the audience and what kind of information is being presented. The framing may be in the form of equivalence frames, where two or more logically equivalent alternatives are portrayed in different ways (see framing effect) or emphasis frames, which simplify reality by focusing on a subset of relevant aspects of a situation or issue. In the case of "equivalence frames", the information being presented is based on the same facts, but the "frame" in which it is presented changes, thus creating a reference-dependent perception.
The effects of framing can be seen in journalism: the "frame" surrounding the issue can change the reader's perception without having to alter the actual facts as the same information is used as a base. In the context of politics or mass-media communication, a frame defines the packaging of an element of rhetoric in such a way as to encourage certain interpretations and to discourage others. For political purposes, framing often presents facts in such a way that implicates a problem that is in need of a solution. Members of political parties attempt to frame issues in a way that makes a solution favoring their own political leaning appear as the most appropriate course of action for the situation at hand.
As an example: When we want to explain an event, our understanding is often based on our interpretation (frame). If someone rapidly closes and opens an eye, we react differently based on if we interpret this as a "physical frame" (they blinked) or a "social frame" (they winked). Them blinking may be due to a speck of dust (resulting in an involuntary and not particularly meaningful reaction). Them winking may imply a voluntary and meaningful action (to convey humor to an accomplice, for example).
Observers will read events seen as purely physical or within a frame of "nature" differently from those seen as occurring with social frames. But we do not look at an event and then "apply" a frame to it. Rather, individuals constantly project into the world around them the interpretive frames that allow them to make sense of it; we only shift frames (or realize that we have habitually applied a frame) when incongruity calls for a frame-shift. In other words, we only become aware of the frames that we always already use when something forces us to replace one frame with another.
Though some consider framing to be synonymous with agenda setting, other scholars state that there is a distinction. According to an article written by Donald H. Weaver, framing selects certain aspects of an issue and makes them more prominent in order to elicit certain interpretations and evaluations of the issue, whereas agenda setting introduces the issue topic to increase its salience and accessibility.
Effect in communication research
Richard E. Vatz's discourse on creation of rhetorical meaning relates directly to framing, although he references it little. To be specific, framing effects refer to behavioral or attitudinal strategies and/or outcomes that are due to how a given piece of information is being framed in public discourse. Today, many volumes of the major communication journals contain papers on media frames and framing effects. Approaches used in such papers can be broadly classified into two groups: studies of framing as the dependent variable and studies of framing as the independent variable. The former usually deals with frame building (i.e. how frames create societal discourse about an issue and how different frames are adopted by journalists) and latter concerns frame setting (i.e. how media framing influences an audience).
First, in terms of practices of news production, there are at least five aspects of news work that may influence how journalists frame a certain issue: larger societal norms and values, organizational pressures and constraints, external pressures from interest groups and other policy makers, professional routines, and ideological or political orientations of journalists. The second potential influence on frame building comes from elites, including interest groups, government bureaucracies, and other political or corporate actors. Empirical studies show that these influences of elites seem to be strongest for issues in which journalists and various players in the policy arena can find shared narratives.
Finally, cultural contexts of a society are also able to establish frame. Erving Goffman assumes that the meaning of a frame has implicit cultural roots. This context dependency of media frame has been described as 'cultural resonance' or 'narrative fidelity'.
When people are exposed to a novel news frame, they will accept the constructs made applicable to an issue, but they are significantly more likely to do so when they have existing schema for those constructs. This is called the applicability effect. That is, when new frames invite people to apply their existing schema to an issue, the implication of that application depends, in part, on what is in that schema. Therefore, generally, the more the audiences know about issues, the more effective are frames.
There are a number of levels and types of framing effects that have been examined. For example, scholars have focused on attitudinal and behavioral changes, the degrees of perceived importance of the issue, voting decisions, and opinion formations. Others are interested in psychological processes other than applicability. For instance, Iyengar suggested that news about social problems can influence attributions of causal and treatment responsibility, an effect observed in both cognitive responses and evaluations of political leaders, or other scholars looked at the framing effects on receivers' evaluative processing style and the complexity of audience members' thoughts about issues.
In mass communication research
News media frame all news items by emphasizing specific values, facts, and other considerations, and endowing them with greater apparent applicability for making related judgments. News media promotes particular definitions, interpretations, evaluations and recommendations.
Foundations in mass communication research
Sociological roots of media framing research
Media framing research has both sociological and psychological roots. Sociological framing focuses on "the words, images, phrases, and presentation styles" that communicators use when relaying information to recipients. Research on frames in sociologically driven media research generally examines the influence of "social norms and values, organizational pressures and constraints, pressures of interest groups, journalistic routines, and ideological or political orientations of journalists" on the existence of frames in media content.
Todd Gitlin, in his analysis of how the news media trivialized the student New Left movement during the 1960s, was among the first to examine media frames from a sociological perspective. Frames, Gitlin wrote, are "persistent patterns of cognition, interpretations, and presentation, of selection [and] emphasis ... [that are] largely unspoken and unacknowledged ... [and] organize the world for both journalists [and] for those of us who read their reports".
Psychological roots of media framing research
Research on frames in psychologically driven media research generally examines the effects of media frames on those who receive them. For example, Iyengar explored the impact of episodic and thematic news frames on viewers' attributions of responsibility for political issues including crime, terrorism, poverty, unemployment, and racial inequality. According to Iyengar, an episodic news frame "takes the form of a case study or event-oriented report and depicts public issues in terms of concrete instances", while a thematic news frame "places public issues in some more general abstract context ... directed at general outcomes or conditions". Iyengar found that the majority of television news coverage of poverty, for example, was episodic. In fact, in a content analysis of six years of television news, Iyengar found that the typical news viewer would have been twice as likely to encounter episodic rather than thematic television news about poverty.
Further, experimental results indicate participants who watched episodic news coverage of poverty were more than twice as likely as those who watched thematic news coverage of poverty to attribute responsibility of poverty to the poor themselves rather than society. Given the predominance of episodic framing of poverty, Iyengar argues that television news shifts responsibility of poverty from government and society to the poor themselves. After examining content analysis and experimental data on poverty and other political issues, Iyengar concludes that episodic news frames divert citizens' attributions of political responsibility away from society and political elites, making them less likely to support government efforts to address those issue and obscuring the connections between those issues and their elected officials' actions or lack thereof.
Clarifying and distinguishing a "fractured paradigm"
Perhaps because of their use across the social sciences, frames have been defined and used in many disparate ways. Entman called framing "a scattered conceptualization" and "a fractured paradigm" that "is often defined casually, with much left to an assumed tacit understanding of the reader". In an effort to provide more conceptual clarity, Entman suggested that frames "select some aspects of a perceived reality and make them more salient in a communicating text, in such a way as to promote a particular problem definition, causal interpretation, moral evaluation, and/or treatment recommendation for the item described".
Entman's conceptualization of framing, which suggests frames work by elevating particular pieces of information in salience, is in line with much early research on the psychological underpinnings of framing effects (see also Iyengar, who argues that accessibility is the primary psychological explanation for the existence of framing effects). Wyer and Srull explain the construct of accessibility thus:
The argument supporting accessibility as the psychological process underlying framing can therefore be summarized thus: Because people rely heavily on news media for public affairs information, the most accessible information about public affairs often comes from the public affairs news they consume. The argument supporting accessibility as the psychological process underlying framing has also been cited as support in the debate over whether framing should be subsumed by agenda-setting theory as part of the second level of agenda setting. McCombs and other agenda-setting scholars generally agree that framing should be incorporated, along with priming, under the umbrella of agenda setting as a complex model of media effects linking media production, content, and audience effects. Indeed, McCombs, Llamas, Lopez-Escobar, and Rey justified their attempt to combine framing and agenda-setting research on the assumption of parsimony.
Scheufele, however, argues that, unlike agenda setting and priming, framing does not rely primarily on accessibility, making it inappropriate to combine framing with agenda setting and priming for the sake of parsimony. Empirical evidence seems to vindicate Scheufele's claim. For example, Nelson, Clawson, and Oxley empirically demonstrated that applicability, rather than their salience, is key. By operationalizing accessibility as the response latency of respondent answers where more accessible information results in faster response times, Nelson, Clawson, and Oxley demonstrated that accessibility accounted for only a minor proportion of the variance in framing effects while applicability accounted for the major proportion of variance. Therefore, according to Nelson and colleagues, "frames influence opinions by stressing specific values, facts, and other considerations, endowing them with greater apparent relevance to the issue than they might appear to have under an alternative frame."
In other words, while early research suggested that by highlighting particular aspects of issues, frames make certain considerations more accessible and therefore more likely to be used in the judgment process, more recent research suggests that frames work by making particular considerations more applicable and therefore more relevant to the judgment process.
Equivalency versus emphasis: two types of frames in media research
Chong and Druckman suggest framing research has mainly focused on two types of frames: equivalency and emphasis frames. Equivalency frames offer "different, but logically equivalent phrases", which cause individuals to alter their preferences. Equivalency frames are often worded in terms of "gains" versus "losses". For example, Kahneman and Tversky asked participants to choose between two "gain-framed" policy responses to a hypothetical disease outbreak expected to kill 600 people. Response A would save 200 people while Response B had a one-third probability of saving everyone, but a two-thirds probability of saving no one. Participants overwhelmingly chose Response A, which they perceived as the less risky option. Kahneman and Tversky asked other participants to choose between two equivalent "loss-framed" policy responses to the same disease outbreak. In this condition, Response A would kill 400 people while Response B had a one-third probability of killing no one but a two-thirds probability of killing everyone. Although these options are mathematically identical to those given in the "gain-framed" condition, participants overwhelmingly chose Response B, the risky option. Kahneman and Tversky, then, demonstrated that when phrased in terms of potential gains, people tend to choose what they perceive as the less risky option (i.e., the sure gain). Conversely, when faced with a potential loss, people tend to choose the riskier option.
Unlike equivalency frames, emphasis frames offer "qualitatively different yet potentially relevant considerations" which individuals use to make judgments. For example, Nelson, Clawson, and Oxley exposed participants to a news story that presented the Ku Klux Klan's plan to hold a rally. Participants in one condition read a news story that framed the issue in terms of public safety concerns while participants in the other condition read a news story that framed the issue in terms of free speech considerations. Participants exposed to the public safety condition considered public safety applicable for deciding whether the Klan should be allowed to hold a rally and, as expected, expressed lower tolerance of the Klan's right to hold a rally. Participants exposed to the free speech condition, however, considered free speech applicable for deciding whether the Klan should be allowed to hold a rally and, as expected, expressed greater tolerance of the Klan's right to hold a rally.
Preference reversals and other associated phenomena are of wider relevance within behavioural economics, as they contradict the predictions of rational choice, the basis of traditional economics. Framing biases affecting investing, lending, borrowing decisions make one of the themes of behavioral finance.
In psychology and economics
Amos Tversky and Daniel Kahneman have shown that framing can affect the outcome of choice problems (i.e. the choices one makes), so much so that some of the classic axioms of rational choice are not true. This led to the development of prospect theory.
The context or framing of problems adopted by decision-makers results in part from extrinsic manipulation of the decision-options offered, as well as from forces intrinsic to decision-makers, e.g., their norms, habits, and unique temperament.
Tversky and Kahneman (1981) demonstrated systematic reversals of preference when the same problem is presented in different ways, for example in the Asian disease problem. Participants were asked to "imagine that the U.S. is preparing for the outbreak of an unusual Asian disease, which is expected to kill 600 people. Two alternative programs to combat the disease have been proposed. Assume the exact scientific estimate of the consequences of the programs are as follows."
The first group of participants was presented with a choice between programs: In a group of 600 people,
72 percent of participants preferred program A (the remainder, 28%, opting for program B).
The second group of participants was presented with the choice between the following: In a group of 600 people,
In this decision frame, 78% preferred program D, with the remaining 22% opting for program C.
Programs A and C are identical, as are programs B and D. The change in the decision frame between the two groups of participants produced a preference reversal: when the programs were presented in terms of lives saved, the participants preferred the secure program, A (= C). When the programs were presented in terms of expected deaths, participants chose the gamble D (= B).
Absolute and relative influences
Framing effects arise because one can often frame a decision using multiple scenarios, in which one may express benefits either as a relative risk reduction (RRR), or as absolute risk reduction (ARR). Extrinsic control over the cognitive distinctions (between risk tolerance and reward anticipation) adopted by decision makers can occur through altering the presentation of relative risks and absolute benefits.
People generally prefer the absolute certainty inherent in a positive framing-effect, which offers an assurance of gains. When decision-options appear framed as a likely gain, risk-averse choices predominate.
A shift toward risk-seeking behavior occurs when a decision-maker frames decisions in negative terms, or adopts a negative framing effect.
Researchers have found that framing decision-problems in a positive light generally results in less-risky choices; with negative framing of problems, riskier choices tend to result.
In a study by researchers at Dartmouth Medical School, 57% of the subjects chose a medication when presented with benefits in relative terms, whereas only 14.7% chose a medication whose benefit appeared in absolute terms. Further questioning of the patients suggested that, because the subjects ignored the underlying risk of disease, they perceived benefits as greater when expressed in relative terms.
Cognitive neuroscientists have linked the framing effect to neural activity in the amygdala, and have identified another brain-region, the orbital and medial prefrontal cortex (OMPFC), that appears to moderate the role of emotion on decisions. Using functional magnetic resonance imaging (fMRI) to monitor brain-activity during a financial decision-making task, they observed greater activity in the OMPFC of those research subjects less susceptible to the framing effect.
Framing theory and frame analysis provide a broad theoretical approach that analysts have used in communication studies, news (Johnson-Cartee, 1995), politics, and social movements (among other applications).
According to some sociologists, the "social construction of collective action frames" involves "public discourse, that is, the interface of media discourse and interpersonal interaction; persuasive communication during mobilization campaigns by movement organizations, their opponents and countermovement organizations; and consciousness raising during episodes of collective action".
Most commentators attribute the concept of framing to the work of Erving Goffman on frame analysis and point especially to his 1974 book, Frame analysis: An essay on the organization of experience. Goffman used the idea of frames to label "schemata of interpretation" that allow individuals or groups "to locate, perceive, identify, and label" events and occurrences, thus rendering meaning, organizing experiences, and guiding actions. Goffman's framing concept evolved out of his 1959 work, The Presentation of Self in Everyday Life, a commentary on the management of impressions. These works arguably depend on Kenneth Boulding's concept of image.
Sociologists have utilized framing to explain the process of social movements. Movements act as carriers of beliefs and ideologies (compare memes). In addition, they operate as part of the process of constructing meaning for participants and opposers (Snow & Benford, 1988). Sociologists deem the mobilization of mass-movements "successful" when the frames projected align with the frames of participants to produce resonance between the two parties. Researchers of framing speak of this process as frame re-alignment.
Snow and Benford (1988) regard frame-alignment as an important element in social mobilization or movement. They argue that when individual frames become linked in congruency and complementariness, "frame alignment" occurs, producing "frame resonance", a catalyst in the process of a group making the transition from one frame to another (although not all framing efforts prove successful). The conditions that affect or constrain framing efforts include the following:
Snow and Benford (1988) propose that once someone has constructed proper frames as described above, large-scale changes in society such as those necessary for social movement can be achieved through frame-alignment.
Frame-alignment comes in four forms: frame bridging, frame amplification, frame extension and frame transformation.
When this happens, the securing of participants and support requires new values, new meanings and understandings. Goffman (1974, pp. 43–44) calls this "keying", where "activities, events, and biographies that are already meaningful from the standpoint of some primary framework, in terms of another framework" (Snow et al., 1986, p. 474) such that they are seen differently. Two types of frame transformation exist:
As rhetorical criticism
Although the idea of language-framing had been explored earlier by Kenneth Burke (terministic screens), political communication researcher Jim A. Kuypers first published work advancing frame analysis (framing analysis) as a rhetorical perspective in 1997. His approach begins inductively by looking for themes that persist across time in a text (for Kuypers, primarily news narratives on an issue or event) and then determining how those themes are framed. Kuypers's work begins with the assumption that frames are powerful rhetorical entities that "induce us to filter our perceptions of the world in particular ways, essentially making some aspects of our multi-dimensional reality more noticeable than other aspects. They operate by making some information more salient than other information...."
In his 2009 essay "Framing Analysis" in Rhetorical Criticism: Perspectives in Action and his 2010 essay "Framing Analysis as a Rhetorical Process", Kuypers offers a detailed conception for doing framing analysis from a rhetorical perspective. According to Kuypers, "Framing is a process whereby communicators, consciously or unconsciously, act to construct a point of view that encourages the facts of a given situation to be interpreted by others in a particular manner. Frames operate in four key ways: they define problems, diagnose causes, make moral judgments, and suggest remedies. Frames are often found within a narrative account of an issue or event, and are generally the central organizing idea." Kuypers's work is based on the premise that framing is a rhetorical process and as such it is best examined from a rhetorical point of view. Curing the problem is not rhetorical and best left to the observer.
Framing is used to construct, refine, and deliver messages. Framing in politics is essential to getting your message across to the masses. Frames are mental structures that shape the way we view the world (Lakoff, Don't Think of an Elephant! Know Your Values and Frame the Debate 2004). Reframing is used particularly well by both conservatives and liberals in the political arena, so well that they have news anchors and commentators discussing the ideas, supplied phrases and framing (Lakoff, Don't Think of an Elephant! Know Your Values and Frame the Debate 2004).
The role framing plays in the effects of media presentation has been widely discussed, with the central notion that associated perceptions of factual information can vary based upon the presentation of the information.
News media examples
In Bush's War: Media Bias and Justifications for War in a Terrorist Age,Jim A. Kuypers examined the differences in framing of the War on Terror between the Bush administration and the U.S. mainstream news media between 2001 and 2005. Kuypers looked for common themes between presidential speeches and press reporting of those speeches, and then determined how the president and the press had framed those themes. By using a rhetorical version of framing analysis, Kuypers determined that the U.S. news media advanced frames counter to those used by the Bush administration:
Table One: Comparison of President and News Media Themes and Frames 8 Weeks after 9/11
In 1991 Robert M. Entman published findings surrounding the differences in media coverage between Korean Air Lines Flight 007 and Iran Air Flight 655. After evaluating various levels of media coverage, based on both amount of airtime and pages devoted to similar events, Entman concluded that the frames the events were presented in by the media were drastically different:
Differences in coverage amongst various media outlets:
In 1988 Irwin Levin and Gary Gaeth did a study on the effects of framing attribute information on consumers before and after consuming a product (1988). In this study they found that in a study on beef, people who ate beef labeled as 75% lean rated it more favorably than people whose beef was labelled 25% fat.
Linguist and rhetoric scholar George Lakoff argues that, in order to persuade a political audience of one side of an argument or another, the facts must be presented through a rhetorical frame. It is argued that, without the frame, the facts of an argument become lost on an audience, making the argument less effective. The rhetoric of politics uses framing to present the facts surrounding an issue in a way that creates the appearance of a problem at hand that requires a solution. Politicians using framing to make their own solution to an exigence appear to be the most appropriate compared to that of the opposition. Counter-arguments become less effective in persuading an audience once one side has framed an argument, because it is argued that the opposition then has the additional burden of arguing the frame of the issue in addition to the issue itself.
Framing a political issue, a political party or a political opponent is a strategic goal in politics, particularly in the United States of America. Both the Democratic and Republican political parties compete to successfully harness its power of persuasion. According to the New York Times:
Because framing has the ability to alter the public's perception, politicians engage in battles to determine how issues are framed. Hence, the way the issues are framed in the media reflects who is winning the battle. For instance, according to Robert Entman, professor of Communication at George Washington University, in the build-up to the Gulf War the conservatives were successful in making the debate whether to attack sooner or later, with no mention of the possibility of not attacking. Since the media picked up on this and also framed the debate in this fashion, the conservatives won.
One particular example of Lakoff's work that attained some degree of fame was his advice to rename trial lawyers (unpopular in the United States) as "public protection attorneys". Though Americans have not generally adopted this suggestion, the Association of Trial Lawyers of America did rename themselves the "American Association of Justice", in what the Chamber of Commerce called an effort to hide their identity.
The New York Times depicted similar intensity among Republicans:
From a political perspective, framing has widespread consequences. For example, the concept of framing links with that of agenda-setting: by consistently invoking a particular frame, the framing party may effectively control discussion and perception of the issue. Sheldon Rampton and John Stauber in Trust Us, We're Experts illustrate how public-relations (PR) firms often use language to help frame a given issue, structuring the questions that then subsequently emerge. For example, one firm advises clients to use "bridging language" that uses a strategy of answering questions with specific terms or ideas in order to shift the discourse from an uncomfortable topic to a more comfortable one. Practitioners of this strategy might attempt to draw attention away from one frame in order to focus on another. As Lakoff notes, "On the day that George W. Bush took office, the words "tax relief" started coming out of the White House." By refocusing the structure away from one frame ("tax burden" or "tax responsibilities"), individuals can set the agenda of the questions asked in the future.
Cognitive linguists point to an example of framing in the phrase "tax relief". In this frame, use of the concept "relief" entails a concept of (without mentioning the benefits resulting from) taxes putting strain on the citizen:
Alternative frames may emphasize the concept of taxes as a source of infrastructural support to businesses:
Frames can limit debate by setting the vocabulary and metaphors through which participants can comprehend and discuss an issue. They form a part not just of political discourse, but of cognition. In addition to generating new frames, politically oriented framing research aims to increase public awareness of the connection between framing and reasoning.
Framing is so effective because it is an heuristic, or mental shortcut that may not always yield desired results; and is seen as a 'rule of thumb'. According to Susan T. Fiske and Shelley E. Taylor, human beings are by nature "cognitive misers", meaning they prefer to do as little thinking as possible. Frames provide people a quick and easy way to process information. Hence, people will use the previously mentioned mental filters (a series of which is called a schema) to make sense of incoming messages. This gives the sender and framer of the information enormous power to use these schemas to influence how the receivers will interpret the message.
Levin, Irwin P., and Gary J. Gaeth. "How Consumers Are Affected By The Framing Of Attribute Information Before And After Consuming The Product." Journal of Consumer Research 15.3 (1988): 374. Print.