مرام‌نامه

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مرام‌نامه یا منشور اخلاقی (به انگلیسی: Code of conduct) سندی رسمی است، که اصول اخلاقی، هنجارها و ارزش‌های معنوی یک نهاد، شرکت یا گروه، در آن قید می‌شود. در این سند انتظاراتی که نهاد مذکور، از لحاظ رفتارهای اخلاقی، از اعضاء در نظر دارد نیز نوشته می‌شود.[۱] منشور اخلاقی مجموعه‌ای از قوانین است، که حاوی هنجارهای اجتماعی، وظایف و مسئولیت‌های مذهبی یا رفتارهای مناسب برای یک فرد می‌باشد.[۲]

از دیدگاه متخصصین سیستم‌های اداری، یک سازمان باید علاوه بر وظایف تشکیلاتی، فلسفه و رسالت اجتماعی نیز داشته باشد. منشور اخلاقی اغلب بر ۲ وجه استوار است؛ نخست کسانی که به‌عنوان مشتری یا ارباب‌رجوع یک سازمان، بصورت‌های مختلف با سازمان ارتباط دارند. بخش دوم افرادی هستند که ارائه خدمت به مراجعان را بر عهده دارند.[۳]

محورهای منشور اخلاقی بر پایه‌هایی استوار می‌باشد، که شامل؛ نظم و انضباط در محل کار، آراستگی ظاهری، وقت‌شناسی، برخورد خوب با ارباب رجوع و رعایت ادب، احترام و نزاکت، انجام امور بر اساس عدل و انصاف و انجام امور ارباب رجوع در کمترین زمان ممکن، می‌باشد. از دیدگاه منشور اخلاقی، خدمات‌دهندگان و خدمات‌گیرندگان با رعایت منشور اخلاقی در انجام هر چه بهتر امور، بر اساس ضوابط و مقررات در پویایی و رشد سازمان‌ها، نقش دارند.[۴]

منابع[ویرایش]

  1. پوستر منشور اخلاقی، کتابخانه تخصصی سازمان مدیریت و برنامه‌ریزی استان زنجان
  2. Doig, Alan; Wilson, John (1998). "Business Ethics: A European Review Volume 7, Issue 3, July 1998". Business Ethics: A European Review. 7 (3): 140–149. doi:10.1111/1467-8608.00100.
  3. ACC. "Top Ten Tips for Developing an Effective Code of Conduct". Association of Corporate Counsel. Archived from the original on 7 September 2018. Retrieved 10 February 2016.
  4. McMillan, Michael (2012-02-20). "Codes of Ethics: If You Adopt One, Will They Behave?". Enterprising Investor: Practical analysis for investment professionals. Retrieved 10 February 2016.

A code of conduct is a set of rules outlining the norms, rules, and responsibilities of, and or proper practices for, an individual.

Companies code of conduct

A company code of conduct is a code of conduct commonly written for employees of a company, which protects the business and informs the employees of the company's expectations. It is appropriate for even the smallest of companies to create a document containing important information on expectations for employees. The document does not need to be complex, or have elaborate policies.

Failure of an employee to follow a company code of conduct can have negative consequences. In Morgan Stanley v. Skowron, 989 F. Supp. 2d 356 (S.D.N.Y. 2013), applying New York's faithless servant doctrine, the court held that a hedge fund's employee engaging in insider trading in violation of his company's code of conduct, which also required him to report his misconduct, must repay his employer the full $31 million his employer paid him as compensation during his period of faithlessness.[1][2][3][4]

In practice

A code of conduct can be an important part in establishing an inclusive culture, but it is not a comprehensive solution on its own. An ethical culture is created by the organization's leaders who manifest their ethics in their attitudes and behavior.[5] Studies of codes of conduct in the private sector show that their effective implementation must be part of a learning process that requires training, consistent enforcement, and continuous measurement/improvement.[6] Simply requiring members to read the code is not enough to ensure that they understand it and will remember its contents.[7] The proof of effectiveness is when employees/members feel comfortable enough to voice concerns and believe that the organization will respond with appropriate action.[8]

Accountants code of conduct

In its 2007 International Good Practice Guidance, "Defining and Developing an Effective Code of Conduct for Organizations", the International Federation of Accountants[9][better source needed] provided the following working definition: "Principles, values, standards, or rules of behaviour that guide the decisions, procedures and systems of an organization in a way that (a) contributes to the welfare of its key stakeholders, and (b) respects the rights of all constituents affected by its operations."

Examples

References

  1. ^ Glynn, Timothy P.; Arnow-Richman, Rachel S.; Sullivan, Charles A. (2019). Employment Law: Private Ordering and Its Limitations. Wolters Kluwer Law & Business – via Google Books.
  2. ^ Jerin Matthew (December 20, 2013). "'Faithless' Ex-Morgan Stanley Fund Manager Ordered to Repay $31m to Former Employer". International Business Times UK.
  3. ^ Henning, Peter J. (December 23, 2013). "The Huge Costs of Being a 'Faithless Servant'". New York Times DealBook.
  4. ^ "Morgan Stanley seeks $10.2 million from convicted former trader". GreenwichTime. January 15, 2013.
  5. ^ McMillan, Michael (2012-02-20). "Codes of Ethics: If You Adopt One, Will They Behave?". Enterprising Investor: Practical analysis for investment professionals. Retrieved 10 February 2016.
  6. ^ Doig, Alan; Wilson, John (1998). "Business Ethics: A European Review Volume 7, Issue 3, July 1998". Business Ethics: A European Review. 7 (3): 140–149. doi:10.1111/1467-8608.00100.
  7. ^ ACC. "Top Ten Tips for Developing an Effective Code of Conduct". Association of Corporate Counsel. Archived from the original on 7 September 2018. Retrieved 10 February 2016.
  8. ^ Barman, Tanya; White, Samantha (June 2014). "Implementing an effective corporate ethics policy". Chartered Global Management Accountant (CGMA) Magazine. Retrieved 10 February 2016.
  9. ^ "International Federation of Accountants". IFAC.
  10. ^ Bank codes of conduct https://theconversation.com/bank-codes-of-conduct-add-bars-to-the-window-dressing-and-make-them-legally-binding-105391
  11. ^ "Coca-Cola Code of Conduct" (PDF). Coca-Cola Company. Archived from the original (PDF) on 2013-10-19. Retrieved 2014-04-29.
  12. ^ "Madrid Declaration on Ethical Standards for Psychiatric Practice". World Psychiatric Association. Archived from the original on 2016-03-04. Retrieved 2013-02-28.
  13. ^ Bquadrats - Josi Swerts. "EFPA Ethics - Board of Ethics". efpa.eu.
  14. ^ "Ethical Principles of Psychologists and Code of Conduct". apa.org.
  15. ^ a b "SRA Code of Conduct 2011". SRA Handbook. Solicitors Regulation Authority. Retrieved 25 October 2017.

External links

Media related to Codes of conduct at Wikimedia Commons Quotations related to Codes of conduct at Wikiquote